Kastle's Office Occupancy Meter Surges / Here Now - A new boutique contract furniture brand designed and manufactured in North Carolina for creatives by creatives / Poor acoustics hamper productivity and deter people from spending more time in the office / Remote workers returning to the office are feeling the pain of pricey commutes and lunches

The Monday Morning Quarterback
Monday, September 26, 2022


🏈 Cheat Sheet 🏈

Steelcase Job Cuts: Is it Panic or Good Management?

This week, the industry news was mostly about Big Dark Blue (or maybe just "Medium Dark Blue") - aka Steelcase, who reported quarterly results that resulted in a stock slide of biblical proportions. The company closed out trading on Friday at $7.33, down 11.79% - and that's after the company gave a pretty good explanation to investors for their diminished earnings (and increased sales) in the last quarter.

However, what spooked investors wasn't so much Steelcase's lackluster (and somewhat improved) results but the mention of 180 upcoming job cuts. Do growing companies cut employees? Not typically. But, as always with Steelcase, there is a confluence of influences conspiring against them.

Good news for Steelcase, bad news for buyers that are now paying more for their furniture. The company noted that inflation had put them into a $270 million hole after the past six quarters. But for the first time since fiscal 2021, their year-over-year pricing benefits (price increases) exceeded inflation this quarter. In fact, "we estimate that pricing benefits represented approximately 1/2 of the growth," noted the company on their earnings call. Jacking up prices = growth.

And if you look at where Steelcase is doing best, it isn't necessarily with desks and chairs. Smith System, a part of its education category, had the highest quarterly revenue in its history last quarter, growing by more than 50% over the prior year. And retail business revenue grew 17% versus the prior year. That retail business being still driven by WFH sales.

Overall, Steelcase is a mixed bag for investors as it hit its 52-week low last week. Wall Street doesn't like layoffs and pounded the shares. Further, lots of folks on Wall Street don't agree that the bulk of employees are coming back to the office, and those that do won't necessarily be there five days a week - resulting in lower demand for corporate furniture.

Finally, things may not be as dire as they appear - at least, we hope not. Steelcase dealers meeting recently in Grand Rapids conveyed a positive message as far as sales were concerned. Meanwhile, the company says bookings to fly to Grand Rapids (using their jet fleet) and view furniture are "sold out" through the end of the year. That would suggest that big customers are (still) working on future projects - a positive for everyone. Of course, these (kicking the tires) customers could be just a group of quiet quitters looking for a few days away from the workplace.
 MW


Bigger than…

How the mighty have fallen. With a market cap of $826.5 million, Steelcase is now firmly in third place among publicly traded office furniture makers. MillerKnoll reigns supreme with a market cap of $1.503 billion. When they announce results this week, we'll get a better reading on their current health. Meanwhile, HNI's market cap is a pleasant $1.137 billion. Needless to say, all three traded at or near their 52-week lows last week. As far as CEO performance is concerned, Sara Armbruster has been CEO for about a year, and Steelcase shares are down 41.57% since she become number one. But, to be fair, Andi Owen, CEO at MillerKnoll has presided over a drop of 51.57% in share price over a similar period.

Bottom line: Shareholders of Steelcase care less about sales and profits than they do about the dividend. Many founding families live off of the dividend. Steelcase pays a dividend of $0.58 per share. Steelcase's annual dividend yield is 7.91%. Steelcase's dividend is higher than the US industry average of 5.17%, and it is higher than the US market average of 4.14%. Most worrisome is Steelcase's past year earnings per share was $0.13, and their annual dividend per share is $0.58. SCS's dividend payout ratio is 446.2%, which is not sustainable.


Industry Stocks at Friday's Close


Industry News


Steelcase Inc.’s plan to eliminate up to 180 salaried positions this fall comes as the economy faces what CFO and Senior Vice President Dave Sylvester calls “dark clouds” and as the office furniture maker has experienced reduced incoming orders in recent weeks.

The jobs cuts will occur at corporate functions — human resources, operations, finance, information technology, facility management and other areas — and in the core Americas division.

A Steelcase spokesperson told MiBiz in an email that “these job reductions will impact our workforce in locations throughout North America, including Grand Rapids.”

Revenue growth of 19% driven by strong backlog, including significant pricing benefits. Third quarter outlook reflects continued revenue and earnings growth expectations driven by backlog and gross margin improvement. The company also announced additional reductions in planned spending and lower quarterly dividend due to an uncertain demand environment.
Born out of a desire to elevate domestic craftsmanship and creative collaboration in the contract furniture industry, Here Now is locally rooted in a broad worldview. 
London Design Festival 2022: after a year-long renovation, Vitra opens the door to its new showroom in the heart of Shoreditch.
Office building owners and landlords who have been hoping for a post-Labor Day surge in occupancy levels were rewarded this week with a solid bump in Kastle’s weekly back-to-work barometer, which has hovered at around 43% since the middle of March.

Kastle’s 10-city average, based on a survey of entry card swipes, jumped to 47.5% in this week’s report from last week’s level of 43.4%, with all 10 markets posting solid gains—led by an 8.7% surge in New York City, which jumped to 46.6% from last week’s level of 38% in Kastle’s report.

Tech offices are doing away with vaccine mandates and health surveys.
Employees who returned to the office are probably spending far more compared to working from home. How much more? According to recently released data, working at the office can cost twice as much — adding up to an extra $5,000 a year — even if employees are only commuting a couple days a week.

Reimagining the office is critical to the future of the workplace, particularly as hybrid models take center stage.

Daan van Rossum is the CEO of FlexOS and Dreamplex, both of which help companies in South East Asia connect to, launch and manage hybrid workplaces. His aim is to provide workplace experience as a service, making the transition to a flexible environment more seamless and effective.

In discussion with Allwork.Space’s Future of Work Podcast, he breaks down why embracing hybrid work will be critical in employee retention and leads to a thriving company.

One-of-a-Kind Commercial Furniture and Architectural Casework Solutions

Colecraft Commercial Furnishings has been creating and building one-of-a-kind commercial furniture and architectural casework solutions at its manufacturing headquarters in Jamestown New York since 2003.  In the furniture world, Colecraft might be considered a relatively new business yet, its boutique size and customized work stems from the long-standing Jamestown NY history and tradition of skilled furniture craftsmen. 

Beyond the standard furniture and casework offered by most commercial furniture manufacturers, Colecraft develops initial design concepts and customizes each build to meet a client’s specific “Design intent” . Every piece of furniture, made by the artisans at Colecraft is customized in style, size, color, finish and technology integration.

Merging state-of-the-art design, engineering, and CNC technology with highly skilled artisans and traditional craftsmanship, the company has provided furniture for many of the nation’s leading businesses, institutions and universities. The companies tag line is “The Art of Detail” and the products delivered are masterpieces in terms of quality, form, function and “Detail”.

Product design focus is centered functionally on Reception and Executive Desks, Conference Room Furniture as well as Library, Courtroom and Institutional Furniture.  Resimercial, Biophilic and Executive WFH designs are also part Colecraft’s design acumen.  Colecraft’s market segments served includes business, education, healthcare , hospitality and luxury automotive showrooms.

As a manufacturer concerned about its environmental impact and stewardship, much of the raw material Colecraft uses consists of recycled or recovered content and more than 50 percent of the raw materials used is sourced within a 150-mile radius of the Jamestown NY  factory.

Colecraft sells and distributes its furniture through A grade commercial contract dealer partners throughout the United States. For more information about Colecraft Commercial Furnishings, visit www.colecraftcf.com, email sales@colecraftcf.com  or call (716) 488-2810 ext.1.

Noisy offices are lowering productivity, with 60 percent of office workers unable to concentrate and delivering poor quality work due to loud workspaces, is deterring people from returning to offices more often, and can even lead to violence. Those are the key findings of a new poll of 2,000 workers from Oscar Acoustics. The survey [registration] suggests that just 8 percent of people feel they work in a quiet office, with only a quarter of office workers working in a space that has well designed acoustics for their job.
As some employees relinquish their power and return to the office, a surprising pre-pandemic norm is making a comeback.

Those who are coming back into the workplace have expressed their desire to move away from the open office layout that took the real estate world by storm years ago.

Although this design waned in popularity even before the pandemic, the desire to stray away from these private-less spaces has grown.

More than two and a half years after the onset of the pandemic, many companies are doing their best to incentivize workers who were able to do their jobs remotely to pile back into offices and other on-site facilities. But among the 70 million or so U.S. workers who can do their jobs remotely, which amounts to roughly 56% of full-time employees across the country according to Gallup, workers are even more resistant to coming back on-site now than they were a year ago.

Earlier this year, 59% of Americans with the ability to work remotely were doing so most or all of the time, up considerably from the 23% who did so before the pandemic, per data from Pew Research. And while some companies have embraced remote work, others are still trying to find ways to get employees back at their desks.

A new report from Cushman & Wakefield in partnership with WeWork shows that users of flexible offices want to increase their time in these spaces.

According to the analysis, flexible office users want to be in these spaces at least half of the work week, which is a 19% increase from the current rate, and decrease their remote working arrangements by the same amount.

This supports the notion that employees are ready to be back in an office setting, but still value having the flexibility to choose where and when they work.

Features

Office phone booths have been reimagined as Zoom rooms, web rooms, focus rooms and chat rooms.
As global tech companies consider locations in top tech markets, finding the right place is just the start. From emerging tech to publicly traded, a tech company’s dynamic needs go beyond just location strategy and expand into the creation of workplace ecosystems that attract, engage and retain talent.
In the first part of “Work from Home Changes Both,” designer and educator Scott Klinker identifies five models for the relationship between “home” and “work.”
Simmonds’ talk at The Next Space: The Empathetic Workplace at Orgatec on 26 October will explain why co-creation is a major tool for the future of office design, and how to harness it.

Workspace News

In its new report on state of the hybrid workplace, Microsoft says successful companies are backing off of office mandates.
In part two of “Work from Home Changes Both,” designer and educator Scott Klinker explores conceptual tools for creating spatial hybrids.
If a hybrid work model is the new normal for office workers, how might different lighting conditions at home and in the office vary?
WeWork is moving into the multifamily space with its first-ever agreement with a residential developer and a collaboration with building tech company Latch.
Major brands are increasingly providing a wide range of mental health support for employees that goes far beyond a wellness app subscription.
GWA tech panel experts provide unique insight into the future of coworking technology and how proptech can help coworking spaces thrive.

Latest Products

The collection celebrates the design talent of yesterday and today, bringing together longtime Eames fans, Rolf and Mette Hay, and the designs that inspired them.
Swiss industrial designer Benjamin Thut took the design of the classic bi-level toolbox, and turned it on its side to create this Tool Cabinet 490 mobile workstation. “Can be placed anywhere in the room and also cuts a fine figure in the office. 
The Designer Collection enhances FireKing’s fire-rated asset protection with wood grain and stone finishes to suit any room’s decor.
Edginess with a modern flair, the slender curved angles of Spino effortlessly balance comfort and sophistication.
German furniture company Becker Brakel has developed a material called Formfleece, which consists of polyester fiber fleece that they can mold into dimensionally-stable pieces. “It is sound-absorbing, has a warm surface that is independent of the room temperature, and a pleasant felt-like...

EcoSupply Debuts Tekstur: Highly-Durable and Sustainable 3D Panels

EcoSupply welcomes Tekstur panels to its expansive product portfolio. As a sustainable option to add a protective and decorative element to nearly any interior or exterior space, the panels are extremely resistant to fire (Class A), water, and impact damage. Antimicrobial and unsusceptible to staining, the panels are an excellent choice for commercial, hospitality, healthcare, and other high-traffic environments that are particularly conscious about cleanliness.To learn more about EcoSupply and the brand’s latest product offerings, visit ecosupplycenter.com.

Other News

As the return to office debate rages on around the world, a fleet of robots was unleashed in a cutting-edge office building near Seoul, South Korea, ready to assist human co-workers with coffee requests, lunch deliveries, and package retrieval. Located in the town of Pangyo, a tech hub about 14 miles south of the country’s capital Seoul, a building called 1784 was launched by South Korean tech giant Naver as a “testbed” office building with 100 service robots. “A place where humans work in harmony with robots,” Naver states on the building’s website. Along with a host of smart tech features, the building will be home to self-driving robots with 5G network capabilities and even the world’s first elevator just for robots.
Alexander Buff, founder and CEO of Interpanel, is set to change our notion of temperature control and the practice of cooling interiors. He talked about the potential of his unique dew-point independent radiant ceiling, and how it challenges and supersedes air conditioning, allowing for more sustainable temperature control.
Bink Rabbit Goods launches with modern furniture built for pet rabbits but designed for the people that love them.

The World of Ridiculous Reviews

These days everyone is a reviewer. Every week our inbox is filled with claims of the Best Task Chair, Best Chair for your Back, the Best Work From Home Chair, the Best Standing Desk, etc. These reviews are mostly written by people with absolutely no experience with the product they are reviewing, let alone an understanding of the scale of the industry and the history and scope of its products. Still, it doesn't stop them. On occasion, QB will purchase and test some of "The Best" products ourselves to see if they live up to the accolades heaped upon them by random reviewers. It should be fun.

Yea or Nay? Steelcase's Pod Tent
"Pod Tent is a freestanding pod that limits distractions in the open office," Steelcase writes. "Its unique and organic shape adds a compelling and unconventional visual aesthetic to the modern workplace."
 
This week's Ridiculous Review is more of a analysis of Steelcase's Pod Tent than an actual user review. This analysis comes from Core77.com
 
Methodology: None. The author is a lapsed industrial designer. "I was born in NYC and figured I’d die there, but a few years ago I abandoned New York to live on a farm in the countryside with my wife. We have six dogs."
 
Disclaimer: None. Just opinions.
 
Observations:
I can't deny that it adds some visual pop to what might be an otherwise boring office space, but I can't imagine it does anything to block sound. While it prevents seeing your co-workers, surely a pair of ANC headphones would be needed to truly limit distractions.
 
I don't think the circular shape makes much sense, at least from a functional standpoint; since just about every desk is rectangular, there seems to be a lot of wasted space. I guess they make a bit more sense as a chill-out space, assuming you're not claustrophobic, and if your office isn't noisy to begin with.
 
Online comment from readers:
Dan_​​Lewis Office camping - really stupid!!!
 
ouraydog Given the the choice of an open cubical or a tent, I’ll bet most people would chose the tent, as it provides a personal space that a cubical could never match.

QB Review of the Review: Again, not really a review per se. Just an observation from an industrial designer with exactly two comments from readers. Our own experience is that no industrial designer is satisfied with someone else's work. Ever.

MARKETING
The Week in Media

Your workplace should work for you. Businesses that thrive are ones that anticipate and evolve with the ever-changing requirements of their consumer. Employees are consumers of the workplace and organizations need to make sure they are meeting their expectations.
Our approach to sustainability has 4 areas of focus: People, Place, Planet, Product. As a privately held, family-run company, we can look beyond quarterly results to take a long-term approach to our corporate responsibility. We invest in programs and processes that raise the bar and further sustainability, even in challenging times.
Equally as innovative as Path's design is, our FormSense Eco KnitTM, is a mesh-like textile providing self-adjusting lumbar support and a tailored fit to every body regardless of their height or weight. Explore Path's various textile offerings today!
Rolf and Mette Hay, co-founders of HAY, discuss the origins of the first collaboration with Herman Miller, their earliest memories of Charles and Ray Eames, and more. Read the story here: https://lnkd.in/ew48SQ3W
Takeform shared a post on Instagram: We dare you to scroll past Ella without stopping to see her cuteness! 
Homer was Pearson Lloyd’s first commission for Knoll in 1997. Launching into a market dominated by static desking, the Homer caddie was one of the first products to recognize a shift from static to mobile working and the potential dematerialization of the office as we know it, due to the emergence of WiFi and mobile computing. Homer also reflects the craft-based network of suppliers that Knoll used across northern Italy at the time, which allowed Pearson Lloyd to experiment with multiple technologies, materials and processes in the construction of the product.⁠
Niels revolutionized the world of industrial design by focusing on the human experience and devoting his time to creating products that were simple and effortless to use.
Introducing Steelcase Series 1 with CarbonNeutral® product certification. Every purchase of this chair supports trusted projects that slow climate change and create social benefits.
allermuir Create flexible zones within hard working spaces with Crate Divide, our cube based modular storage system. ⁠⁠Our planning tool gives you the freedom to quite literally push the boundaries with these products. Crate Divide can be personalized using a range of powder coat finishes and accessories including shelves, boxes, planters and acoustic panels.
Inspired by the tufting of fabric, Quilt creates a soft pillowy effect unexpected in wood. These welcoming panels by Norwegian designer, @larsbellerfletland, install with cleverly disguised hardware and can be combined to create installations small or large.

Trends in Commercial Projects from Around the Globe

French design agency Chzon studio has added archways and fountains that reference iconic Parisian monuments to a departure lounge at the Charles de Gaulle Airport in Paris.
Driven by the goal of reimagining the future of work and establishing a sense of belonging, Gensler’s new Singapore office is designed to embrace the firm’s global perspective while balancing its uniquely local connection to Singapore culture. Spanning 8,880 feet, the new workspace is designed to foster authentic human connection and collaborative experiences among employees returning to the office.

Upcoming Industry Events

Orgatec 2022
October 25-29, 2022 | Cologne, Germany

Postponed to 2022, Orgatec is the International trade fair office and property equipment and facilitiWes. Held in Cologne, Germany.

NeoCon 2023
June  12-14, 2023 | Chicago, IL
 
NeoCon has served as the world’s leading platform and most important event of the year for the commercial design industry since 1969. A launch pad for innovation—NeoCon offers ideas and introductions that shape the built environment today and into the future.  

Organizations are grappling with how to rethink what creates a great employee experience while preparing the workplace for inevitable change. Join us on Tuesday, September 27th, at 11 AM CDT as our panel of experts share insights about the all-important human element and building in physical adaptability.
Register today: https://bit.ly/3BzEF8C

Industry Briefing

Teknion announced that Routes, designed by Pearson Lloyd, received the Gold award in the Office & Accessories category at the 2022 International Design Excellence Awards (IDEA).

Carnegie Fabrics has achieved recertification by B Lab as a B Corporation (“B Corp”), a designation that requires the highest environmental standards of verified environmental performance, accountability, and transparency.

Solomon Coyle Announces Partnership with ITR Economics

Solomon Coyle, a provider of research services for the contract furniture industry, announced its partnership with ITR Economics, an unbiased economic research and consulting firm known for having a 94.7% forecasting accuracy rate.

Through this partnership, Solomon Coyle will be providing a subscription-based Market Index Report, to be delivered quarterly along with analysis provided by ITR economists.

“This new partnership leverages the respective strengths of both ITR and Solomon Coyle to create compelling value for both dealer-distributors and manufacturers,” states Paul Holland, managing principal of Solomon Coyle. “We will be able to leverage the strength of ITR’s highly respected economic forecasting while combining our own expertise in the contract furniture industry to provide more comprehensive, forward-looking and actionable data to strengthen the business planning efforts of a variety of decision makers across the industry.”

For more information, visit: www.solomoncoyle.com/market-index-report


Be Original Americas Opens the Originality Deconstructed Exhibition

On view at Ace Hotel New York from October 19th to 30th, The Be Original Americas: Originality Deconstructed exhibition celebrates creativity by pulling back the curtain on the “how” and “why” of some of the international design industry’s most iconic products, demystifying what goes into their conception. Commemorating Be Original Americas’ 10th anniversary, the showcase incorporates physical designs, disassembled elements, and raw materials by members Emeco, Flos, Louis Poulsen, and Suzanne Tick.


We were happy to provide outdoor seating and participate in the AIA Arizona National Park(ing) Event last week in downtown Tucson. It was a great day to be outside and celebrate the outdoors!

Yesterday we celebrated our 40th Anniversary in style! 🎉🎈 A company outing with games and prizes to thank everyone for their contributions to our success for the last 40 years and a kick-off to the next 40 years. #anniversary#party #40thanniversary

“We had a great visit this week with the @bienenstockfurniturelibrary student summit.”

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Strong brand presence on-line and in the marketplace, Proprietary branded product lines, Large library of products ready for manufacturing and distribution.

MMQB Help Wanted Ads

Find the best Contract Furniture Industry jobs and hire the best talent.
Just because a boss hires somebody that he knows doesn’t necessarily mean that he’s taking the lazy way out or that all of these new hires are his “best friends.”


We are seeking a Sales Representative to join our team! The ideal candidate will be a "tribal hunter." You will resolve customer questions and offer solutions to drive company revenue.
Barbican Architectural Products enters it’s 35th year of business looking to find the right partners for it’s Architectural Wall Division. Organizations should provide an established network of Architects, Interior Designers, General contractors and end users. Due to the overwhelming response and the utilization of our Architectural Walls, we need solid business partnerships to support the growing demand.
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The interior designer will work within an enthusiastic team to create business interior and space planning solutions for our customers. The designer will provide customers with information and consulting expertise for their purchase of office interiors, design services, space planning and future plans. The designer will work directly with the Sales Executive lead, Project Manager and our customers not only designing for their needs, but also in fielding furniture questions relating to budget, goals, concerns, etc.
Serve as main contact to all lab reseller partners for training, education, website development, regional sales visits and sales meetings and support of all client project pursuits.
As a Senior Designer for Unisource Solutions, you will design and create furniture plans, 3D renderings, and specifications for contract furniture.
Akers Business Solutions is one of the largest Manufacturer Representative firms in the northeast.  The A&D Account Executive role, we are embarking on an effort to grow revenue to new heights by strengthening the relationships with the architects and designers while working with Office Furniture dealers, independent dealers, end users, mega channel, new accounts and verticals.

Industry Leading Partners + MMQB
 
Times are changing and navigating the uncertainty of business isn’t for the meek. AIS is here to help you every single day.
 
At Allsteel, we design furnishings and architectural products for a wide range of environments. But our “why” is about something much deeper. It’s about connection, learning, shaping an experience, and enabling companies and employees to become the best versions of themselves. It’s about blending what’s pragmatic with what’s possible—for better comfort, productivity, efficiency, and collaboration. 
 
Colecraft
Colecraft Commercial Furnishings has been creating and building one-of-a-kind commercial furniture and architectural casework solutions since 2003.
 
Dauphin is a leading provider of consultative seating solutions for corporate, education, hospitality and healthcare markets.
 
Donati is dedicated to manufacturing for the world’s best furniture brands.
We enable our industry clients to develop and distribute outstanding product in terms of innovation, quality and sustainability.
 
We manufacture authentic and unique furniture solutions. We have product, but most importantly, we build your creative ideas.
 
Groupe Lacasse is a North American leader in the design, manufacture and service of a broad range of high-quality furniture solutions for all types of business and institutional environments. Headquartered in Saint-Pie, Québec, Canada, the company employs over 561 members.
 
We offer a broad range of design-forward, ergonomic solutions for the contract office market. Our lines celebrate thoughts and ideas, coming together to push the limits under the name of HAT Collective.
 
Since 1888, Inscape has been designing products and services that are focused on the future, so businesses can adapt and evolve without investing in their workspaces all over again.
 
Landscape Forms is the industry leader in integrated solutions of high-design site furniture, advanced LED lighting, structure, and custom environments.
 
Linear movement might be the simplest movement in the world. And yet, perfecting simple is the hardest of challenges. Our solutions move people – their work and their lives. We Improve Your Life!
 
LOGICDATA embodies a sophisticated, holistic philosophy that meets the needs of partners and users through customized, made-to-measure inline adjustable solutions. Our “One-Stop-Shop”, is a modern, ambitious product range that includes lifting frames, lifting columns, and lifting components for adjustable desks, in addition to adjustable bases and so much more.
 
Our mission at Logiflex is to be a leader in North America in the design, manufacturing and marketing of office furniture and to stand out thanks to the quality of our products and our flexible and innovative services. Logiflex produces high-quality modular and flexible products at competitive prices. Our product line adapts to customer expansions, protecting your initial investments.
 
NeoCon has served as the world’s leading platform and most important event of the year for the commercial interior design industry since 1969.
 
At Office Star Products, we measure success by each relationship our business builds. Together, we make lifelong industry friends through respect, trust, loyalty and a handshake. We think these values are essential to expanding our customer base and growing meaningful product lines.
 
For more than 20 years, Special-T has delivered Grade A tables at Grade C prices, thanks to a fierce commitment to innovation in technology, and a “whatever it takes” approach to customer service.
 
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Tektus was conceived as an envisioning company and is made up of an agile team of talented designers and marketers assembled to meet specific customer digital marketing challenges.  Our visualization capabilities enable us to support real estate reduction strategies by augmenting your customer experience via elegantly crafted digital showrooms and mockup spaces.
 
Office chairs that feel as good as they look.

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